CORONAVIRUS (COVID-19) STATEMENTShea Bethell
To our valued customers, suppliers and staff.
At Aluminium Trading Group, we always work hard to provide our customers with quality products and service and we wanted to let you know that we’re here when you need us! Now, more than ever, our greatest priority is the health and safety of our customers, and our team members who are an important part of the Aluminium Trading Group family.
While we’re taking precautions and doing some things a little differently, our sales and deliveries are running smoothly and on time, and our office and factory are open. You’ll notice we’re cleaning more, and we’re probably standing a bit further apart than before, but we’re as welcoming as ever!
In these challenging times, with the impact of the Coronavirus (COVID-19), we would like to reassure you that while we continue to implement strict health and safety standards in our store and factory, we are taking additional precautions and heightening these procedures in our operating facilities.
Some of the additional precautions include:
- Customer hand sanitisation station at all points of entry. Use as much as you need!
- Limiting access to customers and staff to the stores and factory. Unfortunately, no customers are allowed in the stores until further notice. We apologise for this, please bear with us!
- More frequent hand washing and sanitising by our staff.
- More frequent sanitizing of tables, desks, condiments, counters and POS machines.
- More regular deep cleaning of bathrooms.
Additionally, we have provided information leaflets around the coffee shop to educate staff and customers on symptoms, proactive approach and prevention. We will continue to consistently monitor the situation and are following the guidance of both local government and global authorities such as the World Health Organisation (WHO).
We ask you to please help us in upholding these precautions and procedures and assist in fighting the outbreak, together we will make a difference! We will continue to evolve our policies and procedures as the situation changes and evolves both locally and abroad.
Thank you for your continued loyalty and trust in the Aluminium Trading Group. We ask you to be calm, be kind, and consider those more vulnerable and let them know they are not alone in this. Let’s all help flatten the curve and support those who need it most.
The Aluminium Trading Team.